How many Mbps do you need?

Obviously, the faster your internet speed is, the better. Internet speed is measured by how fast data is transmitted from the World Wide Web to your computer or mobile device. It is measured in units of Mbps (megabits per second). But how much speed you need depends on your type of usage. There are many …

How many Mbps do you need?Read More »

Invoice Cramming

“Deception is the hallmark of cramming. Crammers often rely on confusing telephone bills to trick consumers into paying for services they did not authorize or receive, or that cost more than the consumer was led to believe.” Source weblink: https://www.fcc.gov/consumers/guides/understanding-your-telephone-bill Monthly invoices for wire-line or wireless bills can be confusing, which may be one reason …

Invoice CrammingRead More »

Junk Fees a Billion Dollar Business

How many times in good faith do we meet with representatives of telecom, data, or cable companies and negotiate arrangements then set budgets based on what we have been told only to find when invoiced the total costs to be completely different. Then the famous annoying statement when you question the billing department representative and …

Junk Fees a Billion Dollar BusinessRead More »

Enlightenment – January 2019

Enlightenment quote: “Whoever is happy will make other’s happy” ~ written by Anne Frank* The theme of the DP Access motivational calendar for January 2019 is enlightenment, so let us enlighten you about the rapid growth in the IoT world! As an AT&T Platinum Exchange Partner, DP Access enhances and truly helps organization’s management realize …

Enlightenment – January 2019Read More »

Future Expense Management

Users say getting high level executives to sign off on Expense Management expertise can be difficult because most key executives feel outsourcing expertise in telecom, cable, wireless, and data is just an another added expense. However, a simple invoice account change could save thousands of dollars in seconds. As outlined in a recent article in Network …

Future Expense ManagementRead More »

Have you checked your phone, cable and internet invoices lately?

Telecommunications is one of the most difficult spend categories to manage. Companies lose 12 – 17% of what they spend on telecommunications as a result of unorganized telecom expense management Source: Aberdeen Group Auditing Your Voice, Data, and Cable Invoices Today, according to recent studies over 75% of invoices for voice, data, or internet are …

Have you checked your phone, cable and internet invoices lately?Read More »

Electronic Logging Device (ELD) – How will this mandate impact you?

THE ELD MANDATE: REDUCED CRASH RISKS AND INCREASED PRODUCTIVITY The proposed rule will ultimately reduce hours-of-service violations by making it more difficult for drivers to misrepresent their time on logbooks and avoid detection by FMCSA and  law enforcement personnel. Analysis shows it will also help reduce crashes by fatigued drivers and prevent approximately 20 fatalities …

Electronic Logging Device (ELD) – How will this mandate impact you?Read More »

Cyber Network Wars

“I Don’t Want Fame”: The Depressing Weekend Of The Guy Who Killed That WannaCry Ransomware A real Cyber Network War Hero as outlined in the Forbes article “The cause of his deprivation is on the one hand heroic: he’s the 22-year-old responsible for stopping the WannaCry ransomware epidemic from getting much worse than it could …

Cyber Network WarsRead More »

Solution Providers Replacing Agents

“Many of these companies, which collectively generated $303.6 billion in revenue in 2014, continue to thrive in an IT industry that’s undergoing massive changes fueled by cloud, mobility and big data technologies.” written by Rick Whiting on June 8, 2015, 10:55 am EDT in a CRN article. Today agents need to change their future strategy and become …

Solution Providers Replacing AgentsRead More »

FCC fines Comcast $2.3 million for billing errors

(The company billed customers for services they had not ordered, an investigation found click header for additional information) by James R. Hood   Our recent article release concerning billing errors has created a large amount of response from many individuals sharing their concerns about voice, data, and internet billing issues. The article by James R. Hood …

FCC fines Comcast $2.3 million for billing errorsRead More »